This quiz works best with JavaScript enabled. Home > English Grammar > Grammar > Discourse > Pragmatics > Conversation Skills – Quiz 11 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Conversation Skills Quiz 11 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Would you ..... to come with us? A) Wanting. B) To prefer. C) Need be. D) Like. Show Answer Correct Answer: D) Like. 2. In what ways can the verb "to have" be used in sentences? A) To describe past events. B) To show uncertainty. C) To express future actions. D) To show that something belongs to someone, to say what someone has to do, or to talk about actions that started in the past and continued until now. Show Answer Correct Answer: D) To show that something belongs to someone, to say what someone has to do, or to talk about actions that started in the past and continued until now. 3. What is a good way to ask about the features of a product? A) What colors are available for this product?. B) What is the price of this product?. C) How long does it take to ship this product?. D) What are the key features of this product?. Show Answer Correct Answer: D) What are the key features of this product?. 4. How can you make sure you are not monopolizing a conversation? A) By continuously talking without pause. B) By avoiding any response to the other person. C) By frequently asking for the other person's input. D) By ignoring the other person's cues. Show Answer Correct Answer: C) By frequently asking for the other person's input. 5. What is the correct way to introduce yourself? A) Hi, I'm just a random person. B) Greetings, I work in an office. C) My name is Plamedi. D) Hello, my name is [Your Name]. I am a [Your Profession/Interest]. Show Answer Correct Answer: D) Hello, my name is [Your Name]. I am a [Your Profession/Interest]. 6. What does it mean to express empathy in a conversation? A) Showing understanding, compassion, and care towards the feelings and experiences of the other person. B) Showing indifference and lack of concern towards the other person. C) Being judgmental and critical towards the other person. D) Ignoring the other person's feelings and experiences. Show Answer Correct Answer: A) Showing understanding, compassion, and care towards the feelings and experiences of the other person. 7. This phrase is commonly used in a call center "Thanks for calling" A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 8. What is the first step in exiting a conversation when fully accepted? A) Walk away without saying anything. B) Wait for a brief pause. C) Leave abruptly. D) Make a loud announcement. Show Answer Correct Answer: B) Wait for a brief pause. 9. Which of these shows turn-taking in a conversation? A) "What about you?". B) "Let's go.". C) "That's wrong.". D) "I don't care.". Show Answer Correct Answer: A) "What about you?". 10. When do we use 'let me know how it goes'? A) To express what's happening while expecting something else to happen. B) To inquire about future plans. C) To ask about recent activities. D) To indicate a temporary situation. Show Answer Correct Answer: B) To inquire about future plans. 11. What tool is often used in the hobby of photography? A) Needle. B) Book. C) Camera. D) Paintbrush. Show Answer Correct Answer: C) Camera. 12. Which of the following best organizes a conversation from greeting to closing? A) Hi! How are you? I'm fine. See you later!. B) How are you? Hi! See you later!. C) See you later! Hi! I'm fine. D) Goodbye. Hi! How are you?. Show Answer Correct Answer: A) Hi! How are you? I'm fine. See you later!. 13. What is the purpose of restating what the other person said? A) To ensure mutual understanding, clarify any misunderstandings, and show active listening. B) To show disinterest. C) To confuse the other person. D) To assert dominance. Show Answer Correct Answer: A) To ensure mutual understanding, clarify any misunderstandings, and show active listening. 14. How can you demonstrate active listening when a guest expresses a concern? A) Maintain eye contact, nod, repeat back their concern, ask clarifying questions, and express empathy. B) Change the subject to something unrelated. C) Ignore the guest and continue working. D) Dismiss their concern as unimportant. Show Answer Correct Answer: A) Maintain eye contact, nod, repeat back their concern, ask clarifying questions, and express empathy. 15. Which of the following sentences is a command? A) I am a student. B) What is your name?. C) Please write your name. D) My name is Ana. Show Answer Correct Answer: C) Please write your name. 16. If you wanted to know the time of an action, you would ask: A) Who. B) What. C) How. D) When. Show Answer Correct Answer: D) When. 17. What did Steph tell Alex about Anna and him? A) They are cousins. B) They are neighbors. C) They are colleagues. D) They go way back. Show Answer Correct Answer: D) They go way back. 18. What phrase can you use when you forget a word and it's close in your mind? A) Hang on, let me start over. B) It's on the tip of my tongue. C) Never mind. D) I forgot the English word. Show Answer Correct Answer: B) It's on the tip of my tongue. 19. How can a student improve how others see their attitude during a presentation? A) Use "like" more to seem friendly. B) Share ideas clearly and use fewer filler words. C) Speak louder without planning. D) Use complex words often. Show Answer Correct Answer: B) Share ideas clearly and use fewer filler words. 20. She wishes (that) she ..... taller. A) Is. B) Were. C) Are. D) Was. Show Answer Correct Answer: B) Were. 21. What tone of voice should you use when telling a joke. A) Serious. B) Joking. C) Anger. D) None of the above. Show Answer Correct Answer: B) Joking. 22. If you want to buy a pair of shoes, what would you say to the cashier? A) I'd like to buy these shoes, please. B) Do you have these in a different color?. C) What size are these shoes?. D) Can I return these shoes?. Show Answer Correct Answer: A) I'd like to buy these shoes, please. 23. May I ask who's calling? A) Ms. Smith, please. B) I'll call tomorrow. C) This is Bob Hall. D) None of the above. Show Answer Correct Answer: C) This is Bob Hall. 24. What does "plug into the experience" mean? A) Talk loudly. B) Share stories. C) Connect deeply. D) Ignore memories. Show Answer Correct Answer: C) Connect deeply. 25. What is most appropriate to fill in the blank in Student C's dialogue to demonstrate good digital literacy? A) Me too. B) Hi. C) It was good talking!. D) For sure. E) I have to go now. Show Answer Correct Answer: D) For sure. 26. Which of the following is a polite way to start a conversation with someone you don't know? A) "Hey, what's your problem?". B) "Hello, how are you today?". C) "Move out of my way.". D) "Why are you sitting here?". Show Answer Correct Answer: B) "Hello, how are you today?". 27. Why is maintaining eye contact important in a conversation? A) It shows you are paying attention. B) It shows you are ready to leaveTagsDOK Level 2:Skill/Concept. C) It shows you are not interested. D) It shows you are bored. Show Answer Correct Answer: A) It shows you are paying attention. 28. Which of the following sentences is a statement, not a question or command? A) What is your name?. B) Are you a student?. C) Please open your book. D) I am a student. Show Answer Correct Answer: D) I am a student. 29. Which statement about reflexes is correct? A) Older drivers have faster reflexes. B) Younger drivers have faster reflexes. C) Both groups have the same reflexes. D) Reflex speed does not matter. Show Answer Correct Answer: B) Younger drivers have faster reflexes. 30. Which of these is a good way to politely end a conversation? A) "I don't care.". B) "Stop talking.". C) "I have to go now, but it was nice talking to you.". D) "I'm bored, bye.". Show Answer Correct Answer: C) "I have to go now, but it was nice talking to you.". 31. Which reasoning best explains why experienced drivers deal better with danger? A) They repeat instructions. B) They practice more reactions. C) They follow GPS rules. D) They drive only during the day. Show Answer Correct Answer: B) They practice more reactions. 32. '' 'Go and wash your hands, ' he told me, " in indirect speech becomes ..... A) "He tell me wash to go your hands.". B) "He tells me go and wash to my hands.". C) "He told me that go and wash your hands.". D) "He told me to go and wash my hands.". Show Answer Correct Answer: D) "He told me to go and wash my hands.". 33. Can you speak Chinese? A) Yes, I can understand and generate text in Chinese. B) I can speak Japanese fluently. C) No, I only speak English. D) I understand a little bit of French. Show Answer Correct Answer: A) Yes, I can understand and generate text in Chinese. 34. The class is at quarter to eight. A) When is that?. B) So that's seven forty-eight?. C) It's in studio 6. D) I'm not sure. Show Answer Correct Answer: B) So that's seven forty-eight?. 35. How can you ensure that a guest feels valued during their stay? A) By avoiding personal interactions to maintain professionalism. B) By remembering their name and preferences, and checking in on them regularly. C) By providing them with the minimum service required. D) By only speaking to them when they approach you. Show Answer Correct Answer: B) By remembering their name and preferences, and checking in on them regularly. 36. Please, avoid ..... (touch) the wires with wet hands. A) To touch. B) Touching. C) Touch. D) Touches. Show Answer Correct Answer: B) Touching. 37. I like ..... in the park. A) To walk. B) Walked. C) Walks. D) Walk. Show Answer Correct Answer: A) To walk. 38. What is the best way to show empathy? A) I understand you. B) I don't care. C) That's not my problem. D) Why are you here?. Show Answer Correct Answer: A) I understand you. 39. What should you do if you have been speaking for a long time without contributions from others? A) Change the topic abruptly. B) Ignore the other participants. C) Bring others into the conversation. D) Continue speaking without pause. Show Answer Correct Answer: C) Bring others into the conversation. 40. Apa frasa yang bisa Anda gunakan untuk meminta seseorang menunggu saat melakukan panggilan telepon? A) Apa yang Anda inginkan?. B) Saya sedang sibuk sekarang. C) Mohon ditunggu sebentar. D) Bisakah Anda mengulangnya?. Show Answer Correct Answer: C) Mohon ditunggu sebentar. 41. Your aunt wishes ..... (visit) Australia. A) To visit. B) Visit. C) Visiting. D) Visits. Show Answer Correct Answer: A) To visit. 42. Solution (n) refers to: A) A qualification awarded to a student. B) An occupation or profession. C) A feeling or belief that you can succeed at something. D) A means of solving a problem. Show Answer Correct Answer: D) A means of solving a problem. 43. Why do people use expressions like "Catch you later" or "Talk to you soon" ? A) To ask for help. B) To avoid speaking. C) To end a conversation in a friendly way. D) To make a joke. Show Answer Correct Answer: C) To end a conversation in a friendly way. 44. Which of the following is a sign of good listening? A) Interrupting to ask questions. B) Nodding and making small verbal acknowledgments. C) Looking away frequently. D) Fidgeting while the other person speaks. Show Answer Correct Answer: B) Nodding and making small verbal acknowledgments. 45. What is a good way for Arjun to start a conversation with Abigail? A) Start with a compliment about their appearance. B) Discuss a recent news event. C) Ask an open-ended question. D) Ask for their opinion on a controversial topic. Show Answer Correct Answer: C) Ask an open-ended question. 46. Why is it important to show interest in what the other person is interested in during a conversation? A) It helps you dominate the conversation. B) It makes the other person feel valued and encourages them to share more. C) It allows you to quickly change the topic. D) It helps you avoid listening to them. Show Answer Correct Answer: B) It makes the other person feel valued and encourages them to share more. 47. What does the word "literal" mean in the vocabulary list? A) Emotional. B) Related to men. C) Based on facts only. D) Hard to understand. Show Answer Correct Answer: C) Based on facts only. 48. 'Who' asks about people. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 49. What should you do if you run out of things to say? A) Ask open-ended questions or share a related story. B) Repeat what the other person just said. C) Change the subject abruptly. D) Stay silent and avoid eye contact. Show Answer Correct Answer: A) Ask open-ended questions or share a related story. 50. Which behavior helps you appear confident? A) Using many filler words. B) Sharing ideas effectively. C) Avoiding all pauses. D) Speaking as fast as possible. Show Answer Correct Answer: B) Sharing ideas effectively. 51. Bagaimana cara Anda menyampaikan bahwa Anda tidak dapat melanjutkan percakapan saat ini? A) Silakan lanjutkan tanpa saya. B) Saya sibuk, hubungi saya lain kali. C) Apakah kita bisa berbicara nanti?. D) Maaf, saya tidak bisa berbicara sekarang. Show Answer Correct Answer: C) Apakah kita bisa berbicara nanti?. 52. What is an example of a place of interest? A) Street. B) Hospital. C) Tourist Attaction. D) School. Show Answer Correct Answer: C) Tourist Attaction. 53. Is 'some' considered a "WH" question? A) Yes. B) No. C) All the above. D) None of the above. Show Answer Correct Answer: B) No. 54. He wishes (that) he ..... have to work today. A) Hadn't. B) Doesn't. C) Don't. D) Didn't. Show Answer Correct Answer: D) Didn't. 55. What is the purpose of avoiding personal attacks in a conversation where two different sides of an issue are being discussed? A) To maintain a respectful and constructive discussion. B) To make the conversation more entertaining. C) To dominate the conversation. D) To ensure the conversation is not repetitive. Show Answer Correct Answer: A) To maintain a respectful and constructive discussion. 56. Which tag question shows the speaker is unsure? A) Falling intonation. B) Rising intonation. C) Short tag. D) No tag. Show Answer Correct Answer: B) Rising intonation. 57. What phrase can you use to check if someone is following your explanation? A) Am I making sense?. B) Are you following?. C) Is this clear?. D) Do you understand?. Show Answer Correct Answer: B) Are you following?. 58. Which closing line shows both apology and repetition? A) "I have to go.". B) "Let's talk forever.". C) "Sorry-I have to head to work now. Thanks again!". D) "Bye.". Show Answer Correct Answer: C) "Sorry-I have to head to work now. Thanks again!". 59. How do you greet someone in a formal setting? A) Morning, buddy!. B) Sup, dude?. C) Good morning/afternoon/evening, [their title and last name]. D) Hey, what's up?. Show Answer Correct Answer: C) Good morning/afternoon/evening, [their title and last name]. 60. How can you politely change the subject if a conversation gets uncomfortable? A) Acknowledge the discomfort and introduce a new topic. B) Ignore the discomfort and continue talking about the same topic. C) Change the subject abruptly without any explanation. D) Make a joke about the uncomfortable topic to lighten the mood. Show Answer Correct Answer: A) Acknowledge the discomfort and introduce a new topic. ← PreviousNext →Related QuizzesDiscourse QuizzesGrammar QuizzesConversation Skills Quiz 1Conversation Skills Quiz 2Conversation Skills Quiz 3Conversation Skills Quiz 4Conversation Skills Quiz 5Conversation Skills Quiz 6Conversation Skills Quiz 7Conversation Skills Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books