This quiz works best with JavaScript enabled. Home > Grammar > Academic Writing > Engagement – Quiz 18 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Engagement Quiz 18 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. While we do not always believe customers are always right, contact center consultants MUST always be polite and courteous with them at all times. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: A) TRUE. 2. Best company for engagement trends A) Yahoo. B) Glassdoor. C) Gallup. D) Gardien. Show Answer Correct Answer: C) Gallup. 3. In the Frayer Model, which of these would be a NON-example of "Beyond Engagement" ? A) Busy work. B) Collaborative problem-solving. C) Student-led discussions. D) Gallery walks with reflection. Show Answer Correct Answer: A) Busy work. 4. Which one among the following is a "hotspot" for biological diversity in India A) Western ghats. B) Sundarbans. C) Chilika lagoon. D) Eastern ghats. Show Answer Correct Answer: A) Western ghats. 5. Which social media platform introduced "Stories" first? A) Instagram. B) Snapchat. C) Facebook. D) TikTok. Show Answer Correct Answer: B) Snapchat. 6. The business which owned by one person A) Partnership. B) Co-operative. C) Sole Proprietorship. D) Limited Company. Show Answer Correct Answer: C) Sole Proprietorship. 7. Learners are A) Passive. B) Active. C) Reluctant. D) None of the above. Show Answer Correct Answer: B) Active. 8. What is the place value of the 7 in 0.347 A) Ones. B) Tenths. C) Hundredths. D) Thousandths. Show Answer Correct Answer: D) Thousandths. 9. Company wants know what is the value of outstanding bills receivables between 60 to 80 days.How they will be able to see this report. A) Statement of accounts$\rightarrow$Outstanding$\rightarrow$Recevables$\rightarrow$F6. B) Inventory Book$\rightarrow$Ageing Analysis. C) GOT$\rightarrow$Accounts Book$\rightarrow$Sales Leadger. D) All the Options are cottect. Show Answer Correct Answer: A) Statement of accounts$\rightarrow$Outstanding$\rightarrow$Recevables$\rightarrow$F6. 10. What is NML? A) -Navigating Media Literacy. B) -New Media Literacy. C) -Not Media Language. D) None of the above. Show Answer Correct Answer: B) -New Media Literacy. 11. How can educators effectively stimulate curiosity in students? A) By limiting access to new information. B) By providing all the answers upfront. C) By encouraging questions and exploration. D) By focusing solely on standardized tests. Show Answer Correct Answer: C) By encouraging questions and exploration. 12. Where is the Affirmation Closet located? A) In the Wellness Center. B) In the ENC. C) In the MERC. D) In the GSC. Show Answer Correct Answer: D) In the GSC. 13. Engagement is created and enhanced by: A) Attendance. B) Calling on students randomly. C) Teachers making sure students turn on their microphone and camera. D) The involvement of three key players in any online learning experience:teachers, parents and peers. Show Answer Correct Answer: D) The involvement of three key players in any online learning experience:teachers, parents and peers. 14. Paghahain ng pormal na reklamo tungkol sa paglabag sa alituntunin ng eleksiyon ng isang kandidato. A) CIVIC. B) ELECTORAL. C) POLITICAL VOICE. D) None of the above. Show Answer Correct Answer: C) POLITICAL VOICE. 15. The following are the correct ways for contact center consultants to turn down a request from a valued customer EXCEPT: A) Remain polite and well mannered. B) Adhere to company's policies and explain the situation or reason for denial. C) Gain the customer's trust by being reliable, and confident. D) Missing out on important information. Show Answer Correct Answer: D) Missing out on important information. 16. Who is Miss Universe 2018? A) Olivia Culpo. B) Liza Soberano. C) Pia Wurtzbach. D) Catriona Gray. Show Answer Correct Answer: D) Catriona Gray. 17. Who is MDR's current CEO? A) David Dickson. B) Michael McKelvy. C) Lee McIntire. D) None of the above. Show Answer Correct Answer: B) Michael McKelvy. 18. Completing assignments and attending class are examples of ..... engagement. A) Cognitive. B) Behavioral. C) Emotional. D) Social. Show Answer Correct Answer: B) Behavioral. 19. Apa judul lagu yang baru saja kita nyanyikan di acara Engagement Q3 Alternate? A) Manusia Kuat. B) Kita Bisa. C) Bangun Kisah Sukses. D) Kita Bersatu. Show Answer Correct Answer: B) Kita Bisa. 20. What is her nationality? A) American. B) Italian. C) Filipino. D) Korean. Show Answer Correct Answer: C) Filipino. 21. Which of the following is not an organization category offered on campus? A) Media Organizations. B) Fraternity & Sorority Organizations. C) Cultural Organizations. D) Secret Organizations. Show Answer Correct Answer: D) Secret Organizations. 22. Kourtney, Kim, and Khloe, are famous siblings from which showbiz family? A) Cruz family. B) Smith family. C) Guttierez family. D) Kardashian family. Show Answer Correct Answer: D) Kardashian family. 23. Who is the local IT of our Makati office? A) Celedonio Tan. B) Ellen Manansala. C) Pol Palagiri. D) Romnick Ilanan. Show Answer Correct Answer: A) Celedonio Tan. 24. Which of the following is a characteristic of an engaged student? A) Sitting quietly without asking questions. B) Actively participating in discussions and activities. C) Watching the lesson passively without contributing. D) Focusing solely on finishing assignments quickly. Show Answer Correct Answer: B) Actively participating in discussions and activities. 25. Employee engagement dapat dikatakan bersifat A) Transactional. B) Transformational. C) All the above. D) None of the above. Show Answer Correct Answer: B) Transformational. ← PreviousNext →Related QuizzesGrammar QuizzesEngagement Quiz 1Engagement Quiz 2Engagement Quiz 3Engagement Quiz 4Engagement Quiz 5Engagement Quiz 6Engagement Quiz 7Engagement Quiz 8Engagement Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books