This quiz works best with JavaScript enabled. Home > English Grammar > Grammar > Advanced > Process Types – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Process Types Quiz 2 (30 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is an example of personal selling? A) Door-to-door sales. B) Catalog sales. C) Business-to-business sales. D) Online sales. Show Answer Correct Answer: A) Door-to-door sales. 2. Which of the following is NOT a goal of sales? A) Enhance product image/reputation. B) Increase market share. C) Increase employee morale. D) Obtain customer loyalty. Show Answer Correct Answer: C) Increase employee morale. 3. This type of engineer studies electricity and designs electrical systems. A) Aerospace engineer. B) Mechanical engineer. C) Computer engineer. D) Electrical engineer. Show Answer Correct Answer: D) Electrical engineer. 4. Observing, listening and questioning are ways to determine customer needs. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 5. The cell phones and computers that we use are developed by A) Chemical Engineers. B) Civil Engineers. C) Mechanical Engineers. D) Electrical Engineers. Show Answer Correct Answer: D) Electrical Engineers. 6. In the service approach, the salesperson asks the customer if he/she needs assistance. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 7. Which of the following is NOT a suggested source of sales leads? A) Commercial lists. B) Customer referrals. C) Social events. D) Local directories. Show Answer Correct Answer: C) Social events. 8. What is one role of biomedical engineering in our lives? A) It plays a minor role in technology development. B) It is crucial for creating innovative medical devices and treatments. C) It only focuses on environmental issues. D) It is mainly concerned with computer software. Show Answer Correct Answer: B) It is crucial for creating innovative medical devices and treatments. 9. Preapproach is getting ready for the face-to-face encounter in a selling situation A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 10. What is a primary focus of environmental engineering? A) Spacecraft design. B) Air and water quality improvement. C) Chemical synthesis. D) Industrial automation. Show Answer Correct Answer: B) Air and water quality improvement. 11. What is one impact of aerospace engineering on our lives? A) It has no significant impact on transportation. B) It has revolutionized air travel and space exploration. C) It has only improved medical devices. D) It has only affected chemical production. Show Answer Correct Answer: B) It has revolutionized air travel and space exploration. 12. Many people will see it A) Billboards. B) Social media. C) Magazines. D) None of the above. Show Answer Correct Answer: A) Billboards. 13. If we have complex and unique products, the optimal manufacturing process is: A) Continuous. B) Workcenter. C) Project. D) Manufacturing cell. Show Answer Correct Answer: C) Project. 14. What is one role of chemical engineers in helping the environment? A) They have no role in renewable energy. B) They are key in developing biofuels and energy-efficient processes. C) They only focus on medical devices. D) They are primarily concerned with road construction. Show Answer Correct Answer: B) They are key in developing biofuels and energy-efficient processes. 15. There are three forms of selling: A) Personal selling, telemarketing, business to business. B) Direct selling, personal selling, telemarketing. C) Business to business, direct selling, telemarketing. D) None of the above. Show Answer Correct Answer: A) Personal selling, telemarketing, business to business. 16. Additional features add more value to a product. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 17. What type of engineer works in the maintenance, production, and design of computers and their systems? A) Robotics engineer. B) Computer. C) Software. D) Electrical engineer. Show Answer Correct Answer: B) Computer. 18. The least flexible manufacturing process is: A) Continuous process. B) Workcenter. C) Manufacturing cell. D) Assembly line. Show Answer Correct Answer: A) Continuous process. 19. Which of the following is NOT a rationale buying motive? A) Health. B) Savings. C) Quality. D) Prestige. Show Answer Correct Answer: D) Prestige. 20. Ways to put the customer at ease: A) Be courteous & respectful. B) Establish good eye contact. C) Be enthusiastic. D) All of these. Show Answer Correct Answer: D) All of these. 21. What is a primary concern for environmental engineers? A) Reducing pollution. B) Developing new materials. C) Improving factory efficiency. D) Designing engines. Show Answer Correct Answer: A) Reducing pollution. 22. Which type of engineer would you find working on city projects, such as road repairs and bridge construction? A) Civil. B) Aerospace. C) Chemical. D) Mechanical. Show Answer Correct Answer: A) Civil. 23. Personal Selling is the most expensive form of promotion. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 24. What happens when a prototype fails? A) Engineer quit. B) Engineers learn and try something new. C) Engineers lose money. D) Engineers look for a new job. Show Answer Correct Answer: B) Engineers learn and try something new. 25. What is one goal of aerospace engineers when it comes to space exploration? A) To optimize factory layouts. B) To develop spacecraft capable of long-duration missions. C) To improve water quality. D) To create new medical imaging techniques. Show Answer Correct Answer: B) To develop spacecraft capable of long-duration missions. 26. What degree is typically required to become an engineer? A) A master's degree in a related field. B) A bachelor's degree in fashion. C) A doctorate in a related field. D) A bachelor's degree in a related field. Show Answer Correct Answer: D) A bachelor's degree in a related field. 27. What is the role of environmental engineers in helping with climate change? A) They have no effect on climate change. B) They are essential in reducing emissions and promoting sustainability. C) They only focus on improving industrial efficiency. D) They are mainly concerned with space exploration. Show Answer Correct Answer: B) They are essential in reducing emissions and promoting sustainability. 28. What are examples of products typically purchased using limited decisionmaking? A) Technology and household appliances. B) Fuel and basic clothing. C) Houses and cars. D) Candy and soda. Show Answer Correct Answer: A) Technology and household appliances. 29. Match customer's needs & wants to characteristics of a product. A) Direct Selling. B) Feature Benefit Analysis. C) Personal Selling. D) None of the above. Show Answer Correct Answer: B) Feature Benefit Analysis. 30. Which of the following is a common application of biomedical engineering? A) Designing more efficient engines. B) Creating new software programs. C) Building bridges. D) Developing artificial organs. Show Answer Correct Answer: D) Developing artificial organs. ← PreviousNext →Related QuizzesGrammar QuizzesEnglish Grammar QuizzesProcess Types Quiz 1Process Types Quiz 3Case Marking QuizCase System QuizFunctional Grammar QuizIdeational Metafunction QuizInterpersonal Metafunction QuizLexical Grammar Quiz 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books