This quiz works best with JavaScript enabled. Home > Grammar > Academic Writing > Genre Specific > Professional Email Writing – Quiz 8 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Professional Email Writing Quiz 8 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. "Good Morning Mr. Thomas" is an example of a ..... A) Salutation. B) Email Body. C) Closing Statement. D) CC. Show Answer Correct Answer: A) Salutation. 2. What part is not included in the email text? A) Subject line. B) Introduction. C) Development. D) Conclusion. Show Answer Correct Answer: A) Subject line. 3. If you want to send an email to multiple people and do not require a response from a person, where should you add the recipient? A) To:. B) BCC:. C) CC:. D) Reply:. Show Answer Correct Answer: C) CC:. 4. Your work email address is a representation of ..... A) The nature of business. B) You. C) Your organisation. D) Your personality. Show Answer Correct Answer: C) Your organisation. 5. How many emails does some clients receive in a day? A) 400. B) 300. C) 200. D) 100. Show Answer Correct Answer: A) 400. 6. However, I would like to ..... your attention to the fact that our quality record so far this year has been excellent, and I hope you will see this incident as just a one-off. A) Retire. B) Attract. C) Draw. D) None of the above. Show Answer Correct Answer: C) Draw. 7. Which of the following is a good example of a subject line? A) Sally Student. B) Sally Student, 3rd block, absence. C) HI!. D) I have a question. Show Answer Correct Answer: B) Sally Student, 3rd block, absence. 8. What should be included in the professional email signature? A) Name, title, and company address. B) Name and title only. C) Name, title, company, and social media channels. D) Only the name. Show Answer Correct Answer: C) Name, title, company, and social media channels. 9. What is an important element of a professional email? A) A vague subject line. B) A concise body paragraph. C) Multiple unrelated topics. D) A casual closing. Show Answer Correct Answer: B) A concise body paragraph. 10. The following are transitional words you can use to show sequence EXCEPT A) Firstly,. B) Subsequently,. C) Next,. D) Accordingly,. Show Answer Correct Answer: D) Accordingly,. 11. What is the purpose of an informal email? A) To communicate in a casual and relaxed manner. B) To apologize for a mistake made. C) To request urgent assistance. D) To convey important and formal information. Show Answer Correct Answer: A) To communicate in a casual and relaxed manner. 12. An email of advice is focused on: A) Re-tell one's own experience. B) Suggestions how to deal with a problem. C) Telling about one's holidays. D) None of the above. Show Answer Correct Answer: B) Suggestions how to deal with a problem. 13. Emails of advice are usually sent to people ..... A) We know well. B) We don't know and address them as Dear Sir/ Madam,. C) Who are in higher positions (e.g. employers). D) None of the above. Show Answer Correct Answer: A) We know well. 14. What should be included in the subject line of a formal email? A) Subject line should be written in a different language. B) Subject line should be a long sentence. C) Clear and concise subject related to the email content. D) Subject line should be left blank. Show Answer Correct Answer: C) Clear and concise subject related to the email content. 15. Why is it important to include a clear subject in a professional email? A) It helps the recipient understand the purpose of the email. B) It makes the email look more colorful. C) It allows the sender to avoid writing a greeting. D) It ensures the email is sent faster. Show Answer Correct Answer: A) It helps the recipient understand the purpose of the email. 16. Which celebrity's real name is Stefani Joanne Angelina Germanotta? A) Angelina Jolie. B) Lady Gaga. C) Cher. D) Beyonce. Show Answer Correct Answer: B) Lady Gaga. 17. Complete each of the email extracts by choosing the correct phrase ..... ? ..... from you soon. A) We're looking forward to hear. B) We look forward to hearing. C) We look forward to hear. D) None of the above. Show Answer Correct Answer: B) We look forward to hearing. 18. What should be included in the signature of an email? A) A random quote. B) A funny meme. C) Your name and student number. D) Your favorite emoji. Show Answer Correct Answer: C) Your name and student number. 19. Then we write opening remarks and restate the problem in our first paragraph which is known as: A) Conclusion. B) Main body. C) Introduction. D) None of the above. Show Answer Correct Answer: C) Introduction. 20. What is a professional and friendly way to close an email? A) Best regards,. B) I would be grateful if you could help me with . C) Please let me know if this is convenient for you. D) None of the above. Show Answer Correct Answer: A) Best regards,. 21. What is a formal phrase to express regret for causing trouble? A) I apologize for any inconvenience caused. B) Thank you for your support and understanding. C) Please let me know if this is convenient for you. D) None of the above. Show Answer Correct Answer: A) I apologize for any inconvenience caused. 22. What does CC do? A) An indication that the Email will be auto-deleted. B) A third person that also receives a copy of the Email. C) To show that it must not be copied. D) None of the above. Show Answer Correct Answer: B) A third person that also receives a copy of the Email. 23. What is the primary goal when writing professional emails? A) Use as much detail as possible to fill the email. B) Be brief, direct, and polite. C) Copy all team members to keep everyone informed. D) Use informal language to maintain a friendly tone. Show Answer Correct Answer: B) Be brief, direct, and polite. 24. What is the final step before sending a professional email? A) Use informal language. B) Check the recipient's name. C) Add a subject line. D) Include personal information. Show Answer Correct Answer: B) Check the recipient's name. 25. Which of the following is NOT a characteristic of a professional email? A) A concise message that states its purpose. B) Use of slang and emojis. C) A clear and direct subject line. D) A professional tone. Show Answer Correct Answer: B) Use of slang and emojis. ← PreviousNext →Related QuizzesAcademic Writing QuizzesGrammar QuizzesProfessional Email Writing Quiz 1Professional Email Writing Quiz 2Professional Email Writing Quiz 3Professional Email Writing Quiz 4Professional Email Writing Quiz 5Professional Email Writing Quiz 6Professional Email Writing Quiz 7Professional Email Writing Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books