This quiz works best with JavaScript enabled. Home > Grammar > Academic Writing > Genre Specific > Professional Email Writing – Quiz 9 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Professional Email Writing Quiz 9 (25 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What should the greeting in an email be, according to the text? A) Funny and light-hearted. B) Respectful and formal. C) Sarcastic and witty. D) Casual and informal. Show Answer Correct Answer: B) Respectful and formal. 2. PART 5. True or False:Email Structure and EtiquetteStatement 1:You should always include a greeting at the beginning of an informal email. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: A) TRUE. 3. We start an email of advice with a/an ..... greeting. A) Formal. B) Informal. C) All the above. D) None of the above. Show Answer Correct Answer: B) Informal. 4. How does Sarah close her email? A) With a joke. B) With a request for feedback. C) By asking for a report. D) By thanking the recipient for their time and consideration. Show Answer Correct Answer: D) By thanking the recipient for their time and consideration. 5. What is a key component of a professional email signature? A) Inspirational quotes. B) The sender's title and contact information. C) A link to personal social media accounts. D) A colorful background. Show Answer Correct Answer: B) The sender's title and contact information. 6. If you are sending a message to a large number of recipients in a mailing list, what is the most considerate way of directing the email? A) Send the email to each recipient directly. B) Send the email using BCC (blind carbon copy) to keep each email private. C) Send the email using a long list of emails. D) Send the email to 5 recipients at a time, preferably in groups of people who know each other. Show Answer Correct Answer: B) Send the email using BCC (blind carbon copy) to keep each email private. 7. What is a good practice after writing an email for an assignment extension? A) Sending it without proofreading. B) Asking a peer to review and provide feedback. C) Using all caps to emphasize urgency. D) Including unnecessary details to make it longer. Show Answer Correct Answer: B) Asking a peer to review and provide feedback. 8. The ..... feature is often used when sending a mass email so that people do not reply all to the entire list and for confidentiality. A) To:. B) BCC:. C) CC:. D) Forward:. Show Answer Correct Answer: B) BCC:. 9. Which one of the following sentences uses correct punctuation? A) Maria, and I are roommates. B) My date of birth is September, 17, 1972. C) I graduated from university on May 28, 2002. D) I worked in this company for more than 20 years. Show Answer Correct Answer: C) I graduated from university on May 28, 2002. 10. What goes into the "Subject" box/field/section? A) What the Email is about. B) Your name. C) All the above. D) None of the above. Show Answer Correct Answer: A) What the Email is about. 11. Email font should be A) Bold and all capital alphabets. B) Colorful and fancy. C) Bright colors, easy to read. D) Black in color, easy to read, capital alphabets only where required. Show Answer Correct Answer: D) Black in color, easy to read, capital alphabets only where required. 12. Which of the following best describes the structure of a professional email as shown in the template? A) Greeting, opening paragraph, body paragraph(s), closing paragraph, closing/signature, subject. B) Greeting, subject, closing, body, opening. C) Body, subject, closing, greeting, opening. D) Closing, subject, greeting, body, opening. Show Answer Correct Answer: A) Greeting, opening paragraph, body paragraph(s), closing paragraph, closing/signature, subject. 13. When proposing an idea, you can emphasize a thought or idea you previously stated. To do so, you can consider using the following transitions EXCEPT A) In fact. B) Certainly. C) More importantly. D) In brief. Show Answer Correct Answer: D) In brief. 14. What comes at the end of a professional email closing? A) Contact information. B) The signature. C) A colon. D) A comma. Show Answer Correct Answer: D) A comma. 15. Question 3:The book fair is happening, and I think it's (a) our alley! (Hint:something we would enjoy) A) A. right up. B) Far away. C) Not for us. D) Too crowded. Show Answer Correct Answer: A) A. right up. 16. What type of discourse should be included in emails to teachers or your coach? A) Informal. B) Formal. C) Sarcastic. D) Silly. Show Answer Correct Answer: B) Formal. 17. I appreciate that you find this situation ..... A) Unsatisfactory. B) Unhappy. C) Insufficient. D) None of the above. Show Answer Correct Answer: A) Unsatisfactory. 18. What is a good practice when addressing inappropriate behavior in an email? A) Use informal language to ensure the recipient doesn't feel offended. B) Be direct but polite and clearly explain the issue. C) Avoid sending an email and handle the matter verbally. D) Use capital letters to emphasize the seriousness. Show Answer Correct Answer: B) Be direct but polite and clearly explain the issue. 19. B.L.O.T refers to A) Bottom line off top. B) Bottom length on top. C) Bottom line on top. D) Below line on top. Show Answer Correct Answer: C) Bottom line on top. 20. Which of the following is an appropriate greeting for an informal email? A) Hi. B) Dear Sir/Madam. C) To whom it may concern. D) Hello. Show Answer Correct Answer: A) Hi. 21. What does CC stand for? A) Copy Carbon. B) Carbon Copy. C) Concrete Copy. D) Cute Copy. Show Answer Correct Answer: B) Carbon Copy. 22. I would therefore be ..... if we could meet up sometime soon to discuss our needs in more detail. A) Recognized. B) Appreciate. C) Grateful. D) None of the above. Show Answer Correct Answer: C) Grateful. 23. What is the appropriate subject line for a formal email? A) A subject line that directly relates to the content of the email and is respectful and professional. B) A subject line that includes emojis and slang. C) A subject line that is vague and unclear. D) A subject line that is overly casual and informal. Show Answer Correct Answer: A) A subject line that directly relates to the content of the email and is respectful and professional. 24. The second and following paragraphs should provide the main information based on the purpose stated in the introductory paragraph. To present your ideas clearly in the email, you can add transitional words.The following are transitional words you can use to bolster your ideas with additional support/ information EXCEPT *(except = kecuali) A) In addition,. B) Moreover,. C) However,. D) Besides,. Show Answer Correct Answer: C) However,. 25. I do apologize once again for the inconvenience ..... to your logistics team. A) Made. B) Caused. C) Failed. D) None of the above. Show Answer Correct Answer: B) Caused. ← PreviousNext →Related QuizzesAcademic Writing QuizzesGrammar QuizzesProfessional Email Writing Quiz 1Professional Email Writing Quiz 2Professional Email Writing Quiz 3Professional Email Writing Quiz 4Professional Email Writing Quiz 5Professional Email Writing Quiz 6Professional Email Writing Quiz 7Professional Email Writing Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books