This quiz works best with JavaScript enabled. Home > English Grammar > Grammar > Academic Writing > Genre Specific > Professional Email Writing – Quiz 3 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Professional Email Writing Quiz 3 (60 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the purpose of a formal email? A) To send personal messages. B) To communicate informally. C) To share jokes and memes. D) To communicate in a professional and official manner. Show Answer Correct Answer: D) To communicate in a professional and official manner. 2. What should be avoided in the body of your email? A) Complete sentences. B) Text abbreviations. C) Proper grammatical structure. D) Clear and concise information. Show Answer Correct Answer: B) Text abbreviations. 3. How many emails does the average person have in their inbox? A) 20. B) 80. C) 50. D) 100. Show Answer Correct Answer: B) 80. 4. Scarlett is preparing to send an important email to her manager. Which of the following should she include as an essential component of her professional email? A) A clear, specific subject line. B) A humorous opening joke. C) A colorful background. D) A list of personal hobbies. Show Answer Correct Answer: A) A clear, specific subject line. 5. Dear Shah, I have been ..... your name by Leo in Paris, who has recently used your agency for the recruitment of three Czech engineers. A) Advised. B) Given. C) Promised. D) None of the above. Show Answer Correct Answer: B) Given. 6. What is the rarest M&M color A) Yellow. B) Red. C) Brown. D) Blue. Show Answer Correct Answer: C) Brown. 7. Which of the following is an example of a formal email closing? A) Best regards. B) See you later!. C) Sincerely,. D) Take care. Show Answer Correct Answer: C) Sincerely,. 8. We express a hope that our advice will work: A) Introduction. B) Conclusion. C) Main body. D) None of the above. Show Answer Correct Answer: B) Conclusion. 9. How do you ask for help while showing flexibility? A) I wanted to follow up on . B) If possible, could you ?. C) I appreciate your prompt response. D) None of the above. Show Answer Correct Answer: B) If possible, could you ?. 10. Which of the following is an example of a formal email signature? A) Thanks, [Your Initials]. B) Cheers, [Your Nickname]. C) Sincerely, [Your Full Name] [Your Job Title] [Company Name] [Contact Information]. D) Best regards, [Your First Name]. Show Answer Correct Answer: C) Sincerely, [Your Full Name] [Your Job Title] [Company Name] [Contact Information]. 11. Which is the best salutation/greeting for a professional e-mail? A) Dear Sir/Madam,. B) Hi Vivian!. C) Hello Guys,. D) Dearest Colleagues,. Show Answer Correct Answer: A) Dear Sir/Madam,. 12. Which phrase is a formal way to show gratitude at the end of an email? A) Thank you for your time and assistance. B) Please let me know if you need any more information. C) I need more information about . D) None of the above. Show Answer Correct Answer: A) Thank you for your time and assistance. 13. What is the expected duration of the meeting that Sarah proposes? A) 1 hour. B) 15 minutes. C) 30 minutes. D) 2 hours. Show Answer Correct Answer: C) 30 minutes. 14. What is the number one rule for the body of a professional email? A) Use informal language. B) Include multiple subjects in one email. C) Include personal stories. D) Keep it short and sweet. Show Answer Correct Answer: D) Keep it short and sweet. 15. What should you do before sending an email? A) Check your spelling. B) Proofread. C) Look at your grammar. D) All of the above. Show Answer Correct Answer: D) All of the above. 16. What is the recommended greeting for a professional email? A) Hey there. B) To whom it may concern. C) Hello or Hi followed by the person's name. D) Dear Sir/Madam. Show Answer Correct Answer: C) Hello or Hi followed by the person's name. 17. When writing a formal email, what should you do before sending the email? A) Ignore errors and send. B) Proofread and check for errors. C) Send without proofreading. D) Delete the email. Show Answer Correct Answer: B) Proofread and check for errors. 18. 'I hope you're doing well!' is an example A) Greeting. B) Brief Pleasantry. C) Subject Line. D) Purpose. Show Answer Correct Answer: B) Brief Pleasantry. 19. What are the 2 DOs mentioned in the training session? A) DO write a clear subject line. B) DO write 4-5 paragraphs in your email text. C) DO add words of appreciation especially when making requests. D) DO add your recipient's email address before writing your email text. Show Answer Correct Answer: C) DO add words of appreciation especially when making requests. 20. What part of the email is where you say hello? A) Greeting. B) Closing. C) Subject. D) None of the above. Show Answer Correct Answer: A) Greeting. 21. Which of the below is NOT TRUE when setting the right tone in an email? A) Do not write when you are angry or upset. B) Do not be too flowery. C) Do not be courteous. D) Do not be abrupt. Show Answer Correct Answer: C) Do not be courteous. 22. During our visit to the site, it became obvious that her English was nowhere near the standard needed for such an important negotiation. This ..... to a series of breakdowns in communication. A) Resulted. B) Meant. C) Led. D) None of the above. Show Answer Correct Answer: C) Led. 23. Dear Mr. Soni, Thank you for your email of 19/10 ..... the damaged packaging on your last order. A) Related. B) Referring. C) Regarding. D) None of the above. Show Answer Correct Answer: C) Regarding. 24. What is the primary purpose of the subject line in an email? A) To make the email look interesting. B) To provide a summary of the email's content. C) It ensures that the email gets delivered. D) None of the above. Show Answer Correct Answer: B) To provide a summary of the email's content. 25. When should you write a professional email? A) When you want to be informal. B) Only when communicating with friends. C) When communicating with colleagues and managers, individuals outside your organization, professors, and during the job application process. D) Only when sending personal emails. Show Answer Correct Answer: C) When communicating with colleagues and managers, individuals outside your organization, professors, and during the job application process. 26. What should be included in the greeting of an email? A) No greeting at all. B) A respectful address by their title. C) A casual greeting. D) A joke. Show Answer Correct Answer: B) A respectful address by their title. 27. What is a Carbon Copy / CC or what does it mean? A) An indication that the Email will be auto-deleted. B) A third person that also receives a copy of the Email. C) To show that it must not be copied. D) None of the above. Show Answer Correct Answer: B) A third person that also receives a copy of the Email. 28. If you are unsure how to format a professional email, what should you do? A) Write informally. B) Use a template as a guide. C) Skip the subject line. D) Add personal anecdotes. Show Answer Correct Answer: B) Use a template as a guide. 29. What is a good practice when addressing someone in an email? A) Use their first name only. B) Use a formal title and last name. C) Use a nickname. D) Use no name at all. Show Answer Correct Answer: B) Use a formal title and last name. 30. What should you do if you want to include another teacher in the email? A) CC them. B) Ignore them. C) Call them. D) Text them. Show Answer Correct Answer: A) CC them. 31. Question 3:Which part of the email invites the friend? A) A) Greeting. B) B) Main message. C) C) Closing line. D) None of the above. Show Answer Correct Answer: B) B) Main message. 32. What is recommended to do before hitting the send button for a professional email? A) Use informal language. B) Include personal stories. C) Immediately hit the send button. D) Read the email and check the recipient's name. Show Answer Correct Answer: D) Read the email and check the recipient's name. 33. What is the recommended length for a formal email? A) 400-500 words. B) 50-100 words. C) 1-2 sentences. D) 200-300 words. Show Answer Correct Answer: D) 200-300 words. 34. Which of these emails would be appropriate for business purposes? A) [email protected]. B) [email protected]. C) [email protected]. D) [email protected]. Show Answer Correct Answer: C) [email protected]. 35. What information should be included in your email signature? A) A list of your hobbies. B) Your contact information. C) Your favorite quote. D) A funny joke. Show Answer Correct Answer: B) Your contact information. 36. What is the main objective of the "Subject Line Workshop" activity? A) To practice grammar rules. B) To write longer emails. C) To master writing clear, specific subject lines. D) To create marketing slogans. Show Answer Correct Answer: C) To master writing clear, specific subject lines. 37. If you receive an email that was not intended for you, what should you do? A) Ignore it. B) Delete it without reading. C) Notify the sender of the mistake. D) None of the above. Show Answer Correct Answer: C) Notify the sender of the mistake. 38. How would be best to make sure that your Email is set out correctly and error-free? A) Use the spell-checker only. B) It doesn't matter it's only an Email. C) Plan it/Draft it/Final copy/check it for errors. D) None of the above. Show Answer Correct Answer: C) Plan it/Draft it/Final copy/check it for errors. 39. What is the rule about replying to someone via email? A) It is best to reply within the same day. B) It is best to reply within 5 business days. C) What rule?? it's up to you and your schedule!. D) None of the above. Show Answer Correct Answer: A) It is best to reply within the same day. 40. What is an acceptable use of BCC in an email? A) When emailing multiple people without disclosing their email addresses. B) When your boss needs to know what you emailed your colleagues. C) When you want the person that you Bcc'd to respond to everyone who was emailed. D) None of the above. Show Answer Correct Answer: A) When emailing multiple people without disclosing their email addresses. 41. ..... we can be assured of the services of a professional translator, we will have no option but to cancel our contract with you and contact another company.I look forward to hearing from you.Yours sincerely, Mr. John A) Unless. B) Therefore. C) Consequently. D) None of the above. Show Answer Correct Answer: A) Unless. 42. What should you focus on when writing a persuasive email? A) Highlighting the sender's needs. B) Focusing on the reader and their interests. C) Using vague language to avoid offending. D) Including multiple unrelated topics to appear comprehensive. Show Answer Correct Answer: B) Focusing on the reader and their interests. 43. What should be included in the body of an email? A) The reason for contacting them. B) Your favorite quote. C) A recipe. D) A joke. Show Answer Correct Answer: A) The reason for contacting them. 44. What does the controlling idea function? A) To state the purpose. B) To state the order. C) To state the request. D) To state the author. Show Answer Correct Answer: A) To state the purpose. 45. How do you politely inquire about something? A) I would like to ask about . B) Could you let me know how I can ?. C) Best regards,. D) None of the above. Show Answer Correct Answer: A) I would like to ask about . 46. How can a clear subject line in an email benefit the sender? A) It saves time for both the sender and recipient. B) It makes the email look more colorful. C) It allows for more creativity. D) It ensures the email is ignored. Show Answer Correct Answer: A) It saves time for both the sender and recipient. 47. We are ..... 1 ..... to open a new R & D unit in Poland in three months' time, and we are interested in your playing a headhunting role for us in that country. A) Soon. B) Planning. C) Hopeful. D) None of the above. Show Answer Correct Answer: B) Planning. 48. "Call to Action" section should be at the ..... of an email. A) End. B) Start. C) Where ever possible. D) Middle. Show Answer Correct Answer: A) End. 49. When should you include a subject? A) Only when there is important information being shared. B) Only when replying to an email. C) Only when the recipeient is someone you don't know. D) Always. Show Answer Correct Answer: D) Always. 50. Fill in the blank:An email without a proper closing and signature can be perceived as (a) . A) Formal. B) Approachable. C) Engaging. D) Friendly. E) A. unprofessional. Show Answer Correct Answer: E) A. unprofessional. 51. What is the recommended closing for a professional email? A) Take care. B) Looking forward to hearing from you. C) Best wishes. D) Can't wait to talk to you. Show Answer Correct Answer: B) Looking forward to hearing from you. 52. What does it mean for a professional email to have a concise body? A) It is straight to the point and not overly wordy. B) It includes as much information as possible. C) It uses complex vocabulary. D) It is written in a formal tone. Show Answer Correct Answer: A) It is straight to the point and not overly wordy. 53. PART 4. Fill-in-the-Blanks:Completing Friendly Phrases or IdiomsQuestion 1:I think going to the book fair will be a (a) . (Hint:something fun) A) A. blast. B) Disaster. C) Chore. D) Bore. Show Answer Correct Answer: A) A. blast. 54. Where do you write the main part of your message? A) In the subject line. B) In the closing. C) In the body. D) None of the above. Show Answer Correct Answer: C) In the body. 55. "Good Morning Mr. Thomas" is an example of a ..... A) Closing Statement. B) Salutation. C) Email Body. D) CC. Show Answer Correct Answer: B) Salutation. 56. What part is not included in the email text? A) Development. B) Conclusion. C) Subject line. D) Introduction. Show Answer Correct Answer: C) Subject line. 57. If you want to send an email to multiple people and do not require a response from a person, where should you add the recipient? A) To:. B) Reply:. C) CC:. D) BCC:. Show Answer Correct Answer: C) CC:. 58. Your work email address is a representation of ..... A) Your personality. B) The nature of business. C) Your organisation. D) You. Show Answer Correct Answer: C) Your organisation. 59. However, I would like to ..... your attention to the fact that our quality record so far this year has been excellent, and I hope you will see this incident as just a one-off. A) Retire. B) Attract. C) Draw. D) None of the above. Show Answer Correct Answer: C) Draw. 60. Which of the following is a good example of a subject line? A) Sally Student. B) Sally Student, 3rd block, absence. C) HI!. D) I have a question. Show Answer Correct Answer: B) Sally Student, 3rd block, absence. ← PreviousNext →Related QuizzesAcademic Writing QuizzesGrammar QuizzesProfessional Email Writing Quiz 1Professional Email Writing Quiz 2Professional Email Writing Quiz 4Professional Email Writing Quiz 5Biography Grammar QuizBullet Points QuizBusiness Letter Formatting QuizProfessional Email Structure Quiz 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books