This quiz works best with JavaScript enabled. Home > English Grammar > Grammar > Academic Writing > Genre Specific > Professional Email Writing – Quiz 4 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Professional Email Writing Quiz 4 (30 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which font size is recommended for email writing? A) Size 18-20. B) Size 10-12. C) Size 14-16. D) Size 8. Show Answer Correct Answer: B) Size 10-12. 2. Why is proper formatting important in an email? A) To make the email look colorful. B) To ensure readability and understanding. C) To impress the recipient with your creativity. D) To confuse the recipient. Show Answer Correct Answer: B) To ensure readability and understanding. 3. What is the purpose of a concise body paragraph in a professional email? A) To include as much information as possible. B) To make it easier for the recipient to read and understand. C) To impress the recipient with complex vocabulary. D) To provide a detailed background of the topic. Show Answer Correct Answer: B) To make it easier for the recipient to read and understand. 4. What is email etiquette A) Right and wrong things on the internet. B) An established set of guidelines for how people should communicate electronically. C) The do's and don'ts. D) Formal way to send a text message. Show Answer Correct Answer: B) An established set of guidelines for how people should communicate electronically. 5. When reprimanding someone via email, which approach should you take? A) Be as aggressive as possible to ensure they understand. B) Be diplomatic, clear, and focus on the specific issue. C) Avoid mentioning the problem directly. D) Use humor to make the situation less tense. Show Answer Correct Answer: B) Be diplomatic, clear, and focus on the specific issue. 6. Why is it important to include specific dates and details in a professional email when requesting time off? A) To provide clear information for planning. B) To impress the supervisor. C) To make the email longer. D) To confuse the recipient. Show Answer Correct Answer: A) To provide clear information for planning. 7. Over communicating through emails is considered a good practice. A) False. B) True. C) All the above. D) None of the above. Show Answer Correct Answer: A) False. 8. What is the best way to handle attachments in a formal email? A) Use vague labels for the attachments. B) Send the attachments in a separate email. C) Don't mention the attachments at all. D) Mention attachments in the body of the email and label them clearly. Show Answer Correct Answer: D) Mention attachments in the body of the email and label them clearly. 9. When you "Reply All", who receives the email? A) Only the sender. B) You and the sender. C) Everyone who received the initial email. D) Everyone plus you. Show Answer Correct Answer: C) Everyone who received the initial email. 10. How can you ensure that your professional email is well-organized? A) Write everything in one long paragraph. B) Skip the closing signature. C) Use informal language throughout. D) Follow a clear structure with subject, greeting, body, and closing. Show Answer Correct Answer: D) Follow a clear structure with subject, greeting, body, and closing. 11. What keyboard character does an Email address always contain? A) Nothing specifically. B) . C) @. D) . Show Answer Correct Answer: C) @. 12. How many emails can people have in their inbox on average? A) 20. B) 100. C) 80. D) 50. Show Answer Correct Answer: C) 80. 13. Where are emails that you receive stored? A) Reply. B) Inbox. C) Greeting. D) None of the above. Show Answer Correct Answer: B) Inbox. 14. What is the purpose of an appropriate opening in a professional email? A) It sets the tone and establishes the sender's relationship with the recipient. B) It makes the email look colorful. C) It adds unnecessary details. D) It shortens the email. Show Answer Correct Answer: A) It sets the tone and establishes the sender's relationship with the recipient. 15. How many emails do some clients receive in a day? A) 200. B) 400. C) 100. D) 300. Show Answer Correct Answer: B) 400. 16. It's a good idea to use informal everyday language in an email of advice. A) False. B) True. C) All the above. D) None of the above. Show Answer Correct Answer: B) True. 17. How can a professional closing contribute to the overall impression of an email? A) It can leave a positive and professional impression. B) It can make the email longer. C) It can confuse the recipient. D) It can make the email informal. Show Answer Correct Answer: A) It can leave a positive and professional impression. 18. A main body refers to the paragraph/ paragraphs where we: A) We give our advice. B) End our email. C) Share our own experience. D) None of the above. Show Answer Correct Answer: A) We give our advice. 19. Which of the following is an appropriate closing for an email? A) "Bye, ". B) "Later, ". C) "Sincerely, ". D) "See ya, ". Show Answer Correct Answer: C) "Sincerely, ". 20. What does BCC stand for? A) Business Carbon Copy. B) Blind Copy. C) Blind Carbon Copy. D) Carbon Copy. Show Answer Correct Answer: C) Blind Carbon Copy. 21. Which is the best way to list down items? A) 1. Two bags of beans2. Three bags of rice3. 5 boxes of oranges. B) Kindly buy the following items:1. Two bags of beans2. Three bags of rice3. 5 boxes of oranges. C) Kindly buy the following items:1. Buy two bags of beans2. Three bags of rice3. Only 5 boxes of oranges. D) Kindly buy the following items:1. Buy two bags of beans2. Three bags of rice3. Purchase 5 boxes of oranges. Show Answer Correct Answer: B) Kindly buy the following items:1. Two bags of beans2. Three bags of rice3. 5 boxes of oranges. 22. Emails of advice are responses to ..... A) A request for advice. B) A review of holidays. C) An invitation. D) None of the above. Show Answer Correct Answer: A) A request for advice. 23. What is a polite opening to start an email by wishing the recipient well? A) I hope this email finds you well. B) I am writing to request . C) Could you please provide me with ?. D) None of the above. Show Answer Correct Answer: A) I hope this email finds you well. 24. PART 1. Multiple Choice:Identifying Parts of an EmailQuestion 1:What should you start an informal email with? A) A) The main message. B) B) A greeting. C) C) A closing line. D) None of the above. Show Answer Correct Answer: B) B) A greeting. 25. What is one of the biggest mistakes you can make in professional emails? A) Using a long subject line. B) Not including a subject line. C) Using a generic subject line. D) Including multiple subjects in the subject line. Show Answer Correct Answer: B) Not including a subject line. 26. What is the appropriate font and font size to use in a formal email? A) Arial with a font size of 10pt. B) Serif font such as Times New Roman or Georgia, with a font size of 12pt. C) Cursive font with a font size of 16pt. D) Comic Sans MS with a font size of 14pt. Show Answer Correct Answer: B) Serif font such as Times New Roman or Georgia, with a font size of 12pt. 27. How does an e-mail address look like? A) Puan Hamidah bt Hamid. B) [email protected]. C) Hamidah.hamid. D) Hamidah Hamid. Show Answer Correct Answer: B) [email protected]. 28. What goes into the "To" section/box/field? A) Your name. B) The name of the person that you are sending the Email to. C) Your Email address. D) The Email address of the person that you are writing to. Show Answer Correct Answer: D) The Email address of the person that you are writing to. 29. In the United Kingdom, what is the day after Christmas known as? A) Day after Christmas. B) Post Christmas. C) Boxing Day. D) Wrestling Day. Show Answer Correct Answer: C) Boxing Day. 30. How should attachments be handled in an email? A) Attach as many files as possible without explanation. B) Label attachments clearly. C) Mention the attachments in the body of the email. D) Both B and C. Show Answer Correct Answer: D) Both B and C. ← PreviousNext →Related QuizzesAcademic Writing QuizzesGrammar QuizzesProfessional Email Writing Quiz 1Professional Email Writing Quiz 2Professional Email Writing Quiz 3Professional Email Writing Quiz 5Professional Email Writing Quiz 6Professional Email Writing Quiz 7Professional Email Writing Quiz 8Professional Email Writing Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books