This quiz works best with JavaScript enabled. Home > English Grammar > Grammar > Academic Writing > Genre Specific > Professional Email Writing – Quiz 5 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Professional Email Writing Quiz 5 (30 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the purpose of a formal email? A) To send personal messages. B) To communicate informally. C) To share jokes and memes. D) To communicate in a professional and official manner. Show Answer Correct Answer: D) To communicate in a professional and official manner. 2. What should be avoided in the body of your email? A) Complete sentences. B) Text abbreviations. C) Proper grammatical structure. D) Clear and concise information. Show Answer Correct Answer: B) Text abbreviations. 3. How many emails does the average person have in their inbox? A) 80. B) 50. C) 20. D) 100. Show Answer Correct Answer: A) 80. 4. Scarlett is preparing to send an important email to her manager. Which of the following should she include as an essential component of her professional email? A) A clear, specific subject line. B) A humorous opening joke. C) A colorful background. D) A list of personal hobbies. Show Answer Correct Answer: A) A clear, specific subject line. 5. Dear Shah, I have been ..... your name by Leo in Paris, who has recently used your agency for the recruitment of three Czech engineers. A) Advised. B) Given. C) Promised. D) None of the above. Show Answer Correct Answer: B) Given. 6. What is the rarest M&M color A) Yellow. B) Brown. C) Red. D) Blue. Show Answer Correct Answer: B) Brown. 7. Which of the following is an example of a formal email closing? A) See you later!. B) Take care. C) Sincerely,. D) Best regards. Show Answer Correct Answer: C) Sincerely,. 8. We express a hope that our advice will work: A) Introduction. B) Conclusion. C) Main body. D) None of the above. Show Answer Correct Answer: B) Conclusion. 9. How do you ask for help while showing flexibility? A) I wanted to follow up on . B) If possible, could you ?. C) I appreciate your prompt response. D) None of the above. Show Answer Correct Answer: B) If possible, could you ?. 10. Which of the following is an example of a formal email signature? A) Sincerely, [Your Full Name] [Your Job Title] [Company Name] [Contact Information]. B) Thanks, [Your Initials]. C) Best regards, [Your First Name]. D) Cheers, [Your Nickname]. Show Answer Correct Answer: A) Sincerely, [Your Full Name] [Your Job Title] [Company Name] [Contact Information]. 11. Which is the best salutation/greeting for a professional e-mail? A) Dearest Colleagues,. B) Hello Guys,. C) Hi Vivian!. D) Dear Sir/Madam,. Show Answer Correct Answer: D) Dear Sir/Madam,. 12. Which phrase is a formal way to show gratitude at the end of an email? A) Thank you for your time and assistance. B) Please let me know if you need any more information. C) I need more information about . D) None of the above. Show Answer Correct Answer: A) Thank you for your time and assistance. 13. What is the expected duration of the meeting that Sarah proposes? A) 30 minutes. B) 2 hours. C) 15 minutes. D) 1 hour. Show Answer Correct Answer: A) 30 minutes. 14. What is the number one rule for the body of a professional email? A) Use informal language. B) Include multiple subjects in one email. C) Include personal stories. D) Keep it short and sweet. Show Answer Correct Answer: D) Keep it short and sweet. 15. What should you do before sending an email? A) Check your spelling. B) Proofread. C) Look at your grammar. D) All of the above. Show Answer Correct Answer: D) All of the above. 16. What is the recommended greeting for a professional email? A) Dear Sir/Madam. B) Hey there. C) Hello or Hi followed by the person's name. D) To whom it may concern. Show Answer Correct Answer: C) Hello or Hi followed by the person's name. 17. When writing a formal email, what should you do before sending the email? A) Ignore errors and send. B) Proofread and check for errors. C) Send without proofreading. D) Delete the email. Show Answer Correct Answer: B) Proofread and check for errors. 18. 'I hope you're doing well!' is an example A) Subject Line. B) Greeting. C) Purpose. D) Brief Pleasantry. Show Answer Correct Answer: D) Brief Pleasantry. 19. What are the 2 DOs mentioned in the training session? A) DO write a clear subject line. B) DO write 4-5 paragraphs in your email text. C) DO add words of appreciation especially when making requests. D) DO add your recipient's email address before writing your email text. Show Answer Correct Answer: C) DO add words of appreciation especially when making requests. 20. What part of the email is where you say hello? A) Greeting. B) Closing. C) Subject. D) None of the above. Show Answer Correct Answer: A) Greeting. 21. Which of the below is NOT TRUE when setting the right tone in an email? A) Do not write when you are angry or upset. B) Do not be courteous. C) Do not be too flowery. D) Do not be abrupt. Show Answer Correct Answer: B) Do not be courteous. 22. During our visit to the site, it became obvious that her English was nowhere near the standard needed for such an important negotiation. This ..... to a series of breakdowns in communication. A) Resulted. B) Meant. C) Led. D) None of the above. Show Answer Correct Answer: C) Led. 23. Dear Mr. Soni, Thank you for your email of 19/10 ..... the damaged packaging on your last order. A) Related. B) Referring. C) Regarding. D) None of the above. Show Answer Correct Answer: C) Regarding. 24. What is the primary purpose of the subject line in an email? A) To make the email look interesting. B) To provide a summary of the email's content. C) It ensures that the email gets delivered. D) None of the above. Show Answer Correct Answer: B) To provide a summary of the email's content. 25. When should you write a professional email? A) When you want to be informal. B) Only when communicating with friends. C) When communicating with colleagues and managers, individuals outside your organization, professors, and during the job application process. D) Only when sending personal emails. Show Answer Correct Answer: C) When communicating with colleagues and managers, individuals outside your organization, professors, and during the job application process. 26. What should be included in the greeting of an email? A) No greeting at all. B) A respectful address by their title. C) A casual greeting. D) A joke. Show Answer Correct Answer: B) A respectful address by their title. 27. What is a Carbon Copy / CC or what does it mean? A) An indication that the Email will be auto-deleted. B) A third person that also receives a copy of the Email. C) To show that it must not be copied. D) None of the above. Show Answer Correct Answer: B) A third person that also receives a copy of the Email. 28. If you are unsure how to format a professional email, what should you do? A) Write informally. B) Use a template as a guide. C) Skip the subject line. D) Add personal anecdotes. Show Answer Correct Answer: B) Use a template as a guide. 29. What is a good practice when addressing someone in an email? A) Use their first name only. B) Use a formal title and last name. C) Use a nickname. D) Use no name at all. Show Answer Correct Answer: B) Use a formal title and last name. 30. What should you do if you want to include another teacher in the email? A) CC them. B) Ignore them. C) Call them. D) Text them. Show Answer Correct Answer: A) CC them. ← PreviousNext →Related QuizzesAcademic Writing QuizzesGrammar QuizzesProfessional Email Writing Quiz 1Professional Email Writing Quiz 2Professional Email Writing Quiz 3Professional Email Writing Quiz 4Professional Email Writing Quiz 6Professional Email Writing Quiz 7Professional Email Writing Quiz 8Professional Email Writing Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books