This quiz works best with JavaScript enabled. Home > English Grammar > Grammar > Academic Writing > Genre Specific > Professional Email Writing – Quiz 7 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Professional Email Writing Quiz 7 (30 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following is a good example of a subject line? A) Sally Student. B) Sally Student, 3rd block, absence. C) HI!. D) I have a question. Show Answer Correct Answer: B) Sally Student, 3rd block, absence. 2. What should be included in the professional email signature? A) Name, title, and company address. B) Name and title only. C) Name, title, company, and social media channels. D) Only the name. Show Answer Correct Answer: C) Name, title, company, and social media channels. 3. What is an important element of a professional email? A) Multiple unrelated topics. B) A concise body paragraph. C) A casual closing. D) A vague subject line. Show Answer Correct Answer: B) A concise body paragraph. 4. The following are transitional words you can use to show sequence EXCEPT A) Next,. B) Firstly,. C) Accordingly,. D) Subsequently,. Show Answer Correct Answer: C) Accordingly,. 5. What is the purpose of an informal email? A) To communicate in a casual and relaxed manner. B) To apologize for a mistake made. C) To request urgent assistance. D) To convey important and formal information. Show Answer Correct Answer: A) To communicate in a casual and relaxed manner. 6. An email of advice is focused on: A) Re-tell one's own experience. B) Suggestions how to deal with a problem. C) Telling about one's holidays. D) None of the above. Show Answer Correct Answer: B) Suggestions how to deal with a problem. 7. Emails of advice are usually sent to people ..... A) We know well. B) We don't know and address them as Dear Sir/ Madam,. C) Who are in higher positions (e.g. employers). D) None of the above. Show Answer Correct Answer: A) We know well. 8. What should be included in the subject line of a formal email? A) Subject line should be written in a different language. B) Subject line should be a long sentence. C) Clear and concise subject related to the email content. D) Subject line should be left blank. Show Answer Correct Answer: C) Clear and concise subject related to the email content. 9. Why is it important to include a clear subject in a professional email? A) It helps the recipient understand the purpose of the email. B) It makes the email look more colorful. C) It allows the sender to avoid writing a greeting. D) It ensures the email is sent faster. Show Answer Correct Answer: A) It helps the recipient understand the purpose of the email. 10. Which celebrity's real name is Stefani Joanne Angelina Germanotta? A) Cher. B) Lady Gaga. C) Angelina Jolie. D) Beyonce. Show Answer Correct Answer: B) Lady Gaga. 11. Complete each of the email extracts by choosing the correct phrase ..... ? ..... from you soon. A) We're looking forward to hear. B) We look forward to hearing. C) We look forward to hear. D) None of the above. Show Answer Correct Answer: B) We look forward to hearing. 12. What should be included in the signature of an email? A) A random quote. B) A funny meme. C) Your name and student number. D) Your favorite emoji. Show Answer Correct Answer: C) Your name and student number. 13. Then we write opening remarks and restate the problem in our first paragraph which is known as: A) Conclusion. B) Main body. C) Introduction. D) None of the above. Show Answer Correct Answer: C) Introduction. 14. What is a professional and friendly way to close an email? A) Best regards,. B) I would be grateful if you could help me with . C) Please let me know if this is convenient for you. D) None of the above. Show Answer Correct Answer: A) Best regards,. 15. What is a formal phrase to express regret for causing trouble? A) I apologize for any inconvenience caused. B) Thank you for your support and understanding. C) Please let me know if this is convenient for you. D) None of the above. Show Answer Correct Answer: A) I apologize for any inconvenience caused. 16. What does CC do? A) An indication that the Email will be auto-deleted. B) A third person that also receives a copy of the Email. C) To show that it must not be copied. D) None of the above. Show Answer Correct Answer: B) A third person that also receives a copy of the Email. 17. What is the primary goal when writing professional emails? A) Use as much detail as possible to fill the email. B) Be brief, direct, and polite. C) Copy all team members to keep everyone informed. D) Use informal language to maintain a friendly tone. Show Answer Correct Answer: B) Be brief, direct, and polite. 18. What is the final step before sending a professional email? A) Use informal language. B) Include personal information. C) Check the recipient's name. D) Add a subject line. Show Answer Correct Answer: C) Check the recipient's name. 19. Which of the following is NOT a characteristic of a professional email? A) A concise message that states its purpose. B) Use of slang and emojis. C) A clear and direct subject line. D) A professional tone. Show Answer Correct Answer: B) Use of slang and emojis. 20. What should the greeting in an email be, according to the text? A) Funny and light-hearted. B) Respectful and formal. C) Sarcastic and witty. D) Casual and informal. Show Answer Correct Answer: B) Respectful and formal. 21. PART 5. True or False:Email Structure and EtiquetteStatement 1:You should always include a greeting at the beginning of an informal email. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: A) TRUE. 22. We start an email of advice with a/an ..... greeting. A) Formal. B) Informal. C) All the above. D) None of the above. Show Answer Correct Answer: B) Informal. 23. How does Sarah close her email? A) With a joke. B) With a request for feedback. C) By asking for a report. D) By thanking the recipient for their time and consideration. Show Answer Correct Answer: D) By thanking the recipient for their time and consideration. 24. What is a key component of a professional email signature? A) Inspirational quotes. B) The sender's title and contact information. C) A link to personal social media accounts. D) A colorful background. Show Answer Correct Answer: B) The sender's title and contact information. 25. If you are sending a message to a large number of recipients in a mailing list, what is the most considerate way of directing the email? A) Send the email using BCC (blind carbon copy) to keep each email private. B) Send the email using a long list of emails. C) Send the email to 5 recipients at a time, preferably in groups of people who know each other. D) Send the email to each recipient directly. Show Answer Correct Answer: A) Send the email using BCC (blind carbon copy) to keep each email private. 26. What is a good practice after writing an email for an assignment extension? A) Sending it without proofreading. B) Asking a peer to review and provide feedback. C) Using all caps to emphasize urgency. D) Including unnecessary details to make it longer. Show Answer Correct Answer: B) Asking a peer to review and provide feedback. 27. The ..... feature is often used when sending a mass email so that people do not reply all to the entire list and for confidentiality. A) BCC:. B) CC:. C) Forward:. D) To:. Show Answer Correct Answer: A) BCC:. 28. Which one of the following sentences uses correct punctuation? A) Maria, and I are roommates. B) My date of birth is September, 17, 1972. C) I graduated from university on May 28, 2002. D) I worked in this company for more than 20 years. Show Answer Correct Answer: C) I graduated from university on May 28, 2002. 29. What goes into the "Subject" box/field/section? A) What the Email is about. B) Your name. C) All the above. D) None of the above. Show Answer Correct Answer: A) What the Email is about. 30. Email font should be A) Bold and all capital alphabets. B) Colorful and fancy. C) Bright colors, easy to read. D) Black in color, easy to read, capital alphabets only where required. Show Answer Correct Answer: D) Black in color, easy to read, capital alphabets only where required. ← PreviousNext →Related QuizzesAcademic Writing QuizzesGrammar QuizzesProfessional Email Writing Quiz 1Professional Email Writing Quiz 2Professional Email Writing Quiz 3Professional Email Writing Quiz 4Professional Email Writing Quiz 5Professional Email Writing Quiz 6Professional Email Writing Quiz 8Professional Email Writing Quiz 9 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books