This quiz works best with JavaScript enabled. Home > English Grammar > Grammar > Academic Writing > Genre Specific > Professional Email Writing – Quiz 10 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Professional Email Writing Quiz 10 (26 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Complete each of the email extracts by choosing the correct phrase.Dear Mr SterlingYour website recently ..... ? ..... and I was very impressed by your range of services. A) Grabbed my attention. B) Got my attention. C) Came to my attention. D) None of the above. Show Answer Correct Answer: C) Came to my attention. 2. ..... Mr Cotton, A) Hello. B) Hi. C) Dear. D) None of the above. Show Answer Correct Answer: C) Dear. 3. What is something to remember when communicating with a teacher? A) Use slang. B) Be polite and professional. C) Wear a hat. D) Send compliments, lots of them. Show Answer Correct Answer: B) Be polite and professional. 4. What is a good way to close an email? A) Bye-bye. B) See ya. C) Later!. D) Thanks. Show Answer Correct Answer: D) Thanks. 5. Dear Mr Modi, I feel you should be made ..... of the quality of the service offered by your translator Ms Priya during our recent trip to Athens. As you know, we were accompanied by a potential client interested in outsourcing work to a local factory. A) Aware. B) Conscious. C) Known. D) None of the above. Show Answer Correct Answer: A) Aware. 6. What is an appropriate way to end a professional email? A) With a casual phrase like 'See ya!'. B) With a joke or funny comment. C) With a polite closing such as 'Sincerely, ' or 'Best regards, ' followed by your name. D) By leaving it blank. Show Answer Correct Answer: C) With a polite closing such as 'Sincerely, ' or 'Best regards, ' followed by your name. 7. How should the subject of an email be written? A) This e-mail is to remind you about the meeting with the IKBN top managment. B) Please, please remember!. C) REMINDER. D) Reminder E-mail. Show Answer Correct Answer: D) Reminder E-mail. 8. What should the signature of an email include, as mentioned in the text? A) Your name. B) A joke or pun. C) A personal story. D) A complaint or criticism. Show Answer Correct Answer: A) Your name. 9. What is the importance of the subject line in an email? A) It sets expectations for the recipient. B) It is optional and can be left blank. C) It should be as long as possible. D) It should include emojis. Show Answer Correct Answer: A) It sets expectations for the recipient. 10. A company-wide email was sent regarding a colleague who just received a promotion. You want to congratulate your colleague through an email. How should you do this? A) Use the Reply All option to the email that was initially sent. B) Use the Reply option to respond to the initial email that was sent. C) Directly email the person you wish to congratulate. D) None of the above. Show Answer Correct Answer: C) Directly email the person you wish to congratulate. 11. What are the important elements of a professional email? A) Subject line, greeting, body with no focus, no sign-off, no signature. B) Subject line, greeting, multiple topics in the body, no closing section, no sign-off, no signature. C) Subject line, greeting, concise body paragraph(s), closing section with an actionable step, sign-off, signature. D) Subject line, greeting, long body paragraph, closing section, sign-off, signature. Show Answer Correct Answer: C) Subject line, greeting, concise body paragraph(s), closing section with an actionable step, sign-off, signature. 12. Which closing sentence do you think is most appropriate in professional communication? A) Thanks Much. B) Thank you so much!!!. C) Thank you. D) I am absolutely grateful to you:). Show Answer Correct Answer: C) Thank you. 13. What should be given for links in emails? A) The complete URL. B) A Hyperlink. C) All the above. D) None of the above. Show Answer Correct Answer: B) A Hyperlink. 14. Complete each of the email extracts by choosing the correct phrase.I ..... ? ..... if you would be able to perform an environmental audit for us. A) Am writing to inquire. B) Write to ask. C) Am writing to know. D) None of the above. Show Answer Correct Answer: A) Am writing to inquire. 15. What should you do if you are unsure about the recipient's honorific? A) Guess the honorific. B) Skip the greeting. C) Use 'Hey' instead. D) Use 'Dear' followed by their first name. Show Answer Correct Answer: D) Use 'Dear' followed by their first name. 16. You are waiting for an email response from a colleague who you have already emailed twice. What should you do next? A) Call or stop by the person's office. B) Wait until the person responds to the emails you sent. C) Send the person another email. D) None of the above. Show Answer Correct Answer: A) Call or stop by the person's office. 17. What is the best practice for sending an email, according to the text? A) Sending from a school email. B) Sending from a social media account. C) Using a work email. D) Using a personal email account. Show Answer Correct Answer: A) Sending from a school email. 18. Which of the following is the correct greeting for a formal email? A) Hey. B) Hiya. C) Dear [Recipient's Name],. D) Yo. Show Answer Correct Answer: C) Dear [Recipient's Name],. 19. "Hoping to hear from you soon" is an example of A) Call to Action. B) Closing Message. C) Purpose. D) Signature. Show Answer Correct Answer: B) Closing Message. 20. In a formal email, how should you address someone with a professional title, such as Dr. or Professor? A) Use their nickname. B) Use their full name including middle name. C) Use their professional title followed by their last name. D) Use their first name only. Show Answer Correct Answer: C) Use their professional title followed by their last name. 21. How should you handle the tone of your email in an academic setting? A) Use slang and casual language. B) Maintain a formal tone. C) Use humor and jokes. D) Be sarcastic. Show Answer Correct Answer: B) Maintain a formal tone. 22. What should an informative subject line include? A) A catchy phrase to attract attention. B) Multiple topics to ensure comprehensive coverage. C) Why the recipient should read the email. D) A summary of the sender's mood. Show Answer Correct Answer: C) Why the recipient should read the email. 23. What is the appropriate tone to use in a formal email? A) Casual and friendly. B) Sarcastic and condescending. C) Polite and professional. D) Rude and unprofessional. Show Answer Correct Answer: C) Polite and professional. 24. Carbon copy others who A) Have little involvement with the content. B) Are not aware with the content. C) Are directly involved with the content. D) Are aware of the content. Show Answer Correct Answer: D) Are aware of the content. 25. It is not professional to include emoticons in professional emails. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 26. What should be included in the closing of an informal email? A) Closing statement and your name or a formal sign-off. B) Closing phrase or statement and your name or a friendly sign-off. C) No closing statement or sign-off. D) Closing statement and a random quote. Show Answer Correct Answer: B) Closing phrase or statement and your name or a friendly sign-off. ← PreviousRelated QuizzesAcademic Writing QuizzesGrammar QuizzesProfessional Email Writing Quiz 1Professional Email Writing Quiz 2Professional Email Writing Quiz 3Professional Email Writing Quiz 4Professional Email Writing Quiz 5Professional Email Writing Quiz 6Professional Email Writing Quiz 7Professional Email Writing Quiz 8 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books